Topic

anti-biscuit dunking

A collection of 15 issues

Junk Selling

The disparaging label Junk Science is a well-known adjunct to biased, rigorous or plain flawed findings based on what cannot be considered "fact". The pandemic served up a slew of such. One stubborn problem with their inevitably clickbait apocalyptic proclamations, is that true insight was swamped. Actual data-led hypotheses, policy

Do You Miss This Cafe Cake Counter Trick?

Another finding from the world of retail. This time, from a marble counter festooned with cloche entombed afternoon treats. That one front-left contained the juice of a dozen oranges. I have sat at the other end of this tabletop. I heard several inquisitive teatime-treaters ask what the offerings are. The

How Food Intolerance Allergy Festers Inside Your Big Account

So a friend of mine was concerned she had food allergies. She decided to go for testing. Part of the documentation she received featured this ‘fact’; > food intolerance is 60% of human illness It also stated that there are supposedly three stages. Stage One is where there is an immediate,

The Importance Of Seeing The Whites Of Their Eyes

[http://www.inc.com] If I were the twitterer, there’s an obvious headline to grab here… > @sellers OMG half of all vendors have lost a customer recently simply because they’ve not sat down with them enough Are you Up or Down on that measure? Makes a welcome change

The Same Malaise Everywhere

So, there I was working away at someone else’s home office. It was 1030. On a sunny, warm April Thursday. In the shadow of Table Mountain. The lady of the house answered the landline. I wrote down what she said over the next minute or so. Can you guess

Rent Turnover Ratio

I was doing a little job for someone that involved a customer profitability analysis. One element reminded me of the time in the Nineties when I spent a day with an office supplies salesteam in Torquay. A thoroughly enjoyable day ended with me keen to sample the nightlife of the

An Orchard Of Bad Apples

Shopfloor selling is in a terrible state. In fact, it’s so rare to find adequate, let alone impressive, retail sales skills that when you do, you put it down to a fluke of personal individual brilliance. In a glittering Apple store the other day, what kind of sales skill

Answer The Question

I’ve recently tasked myself with a small piece of admin. I want to move one of my business strands towards a separate standalone endeavour. As such I pursued the seemingly simple step of setting up some serviced office capability as a stage one. I have a soft spot for

+15% Credit Crunch Impact

Listening to BBC Radio 4 most mornings recently, they’ve an innovative approach to consistent programming. Eight o’clock, Business Editor Robert Peston talks you through constructing your own gallows. Quarter-past eight, a pair of luminaries recommend their take on which rope makes the sturdiest knot and how to tie

More Sales Reality TV

The doyen of business reality telly has got to be ex-ICI Chairman John Harvey-Jones, with his awesome Troubleshooter series throughout the early Nineties. Since then, several pop-tv shows have introduced helping businesses escape dire straits (like the aforementioned show), pitting contestants against one another for dream jobs, through to start-up