Tempted to use AI when selling? Whether it be a bot creating glowing collateral to send a prospect or deploy some magical 'agent' that speaks with them on your behalf, and anywhere in between, surely by now you've used the new tech in some way. Yet

Know anything of BPR? Tom Peters (remember him?) was a huge proponent. Selling thousand-dollar-an-hour tickets to events triumphantly explaining how organisations needed serious hollowing out. Cut swathes of meaningless middle management and miraculously improve both your top- and bottom-line. Business Process Re-engineering became the vogue wrap-around term. I recall one