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salespodder

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'Appy 'Arry's Common Sense

Spurs boss Harry Redknapp enjoyed the bonhomie of a Football Focus interview today which chose to major on his England and Champions League aspirations rather than dodgy transfer dealings. With a nod to his reputation for astute man-management, when asked how he gets the most out of players he answered

Tony Hsieh Service Excellence

One of the two biggest wastes of a new business salesperson’s time is post-signature firefighting. Similarly Account Managers hate having to be the frontman for delivery problem apologies. Zappos are an American-only billion dollar shoe etailer. Founded in 99 they are, according to the Bloomberg Venture show I saw

Cloak It

Iain Barclay is Hunter [http://en.wikipedia.org/wiki/Hunter_(British_TV_series)] . His detective exploits first appeared in the BBC’s Five Days [http://en.wikipedia.org/wiki/Five_Days] mini-series. When under the triple pressure of abhorrent case, lack of manpower and sleep deprivation, we see him either

Psycho-Shopping TV Pitch

Mix the science of why people buy with the evangelic vigour of television reps and you get the optimum behavioural economic infomercial pitch. I know this via the FT’s deliciously irreverent Undercover Economist’s suggestion [http://www.ft.com/cms/s/2/71796594-a9a4-11df-a6f2-00144feabdc0.html] of a perfect pitch based

You Can Normally Halve It

I had a dental check-up today. The dentist and I were chortling about how infrequently grown-ups visit the chair of torment when he mentioned something remarkable. > You can normally halve it …referred to how long people think it is since they last attended surgery. If they say it’s

Horizon Shift

The Westminster village prefers to peddle irrelevant tittle tattle these days rather than offer practical assessment of Government action. So I was happy to catch almost by fluke the current Coalition’s intent to instil an horizon shift in their approach to management. Cameron and Clegg determine [http://www.telegraph.

Ditch Your Pies and Bars

No! Not another pie! I rail against any seller that parades a pie chart or histogram in their deck of slides. Doughnut slices and skyscraper landscapes are surely a major bane of an audience’s life. They are useless. They are not fit for purpose. They are not memorable. They

How $1½m Seed Funding Is Secured

I happened across spirited Techcrunch praise [http://techcrunch.com/2010/09/01/jessica-mahindinero/] for a 20-yr old that’s just had her fledgling firm funded. Intriguingly, there’s a 2-minute video where she’s asked to explain the wonders of her invention. You’d expect a sassy, snappy pitch. Surely

Sales Chief Exec Memories

As you’ll gather from my blogsite straps, a wish I hold dear is for more sales people to become chief execs. Flicking through an old back-up drive from 2003, I discovered a document from a thoroughly engaging chap I knew back then called Paul Morris. In 2004/5 I

Jobs' Associative Pitch

Rarely the first, usually the best. That pretty much sums up how the world views a new Apple product. Of course, whilst the precise definition of that most subjective of words, ‘best’, can be hotly debated, the impact of their wares is widely lauded. I caught their latest iPod upgrade