Implementation Hand-Holding
I was reminded recently of an all-too-often overlooked part of the sales cycle;
implementation. How often do we cringe when hearing of ‘salesrep-sold-and-ran’
tales? Ink barely dry, commission already spent, and the customer left in the
lurch as a new set of faces takes over part-petrified, part-clueless?
The ‘spin’ exponents,