grapevine

When Steve Jobs died recently, I recalled what was apparently one of his favourite quotes from Henry Ford. It seems to sum up how he felt about market research; if I asked my customers what they wanted, they’d have said a faster horse. Serial industry disrupter James Dyson was

The Beeb were running a “how to be a millionaire” season I caught on iPlayer recently. I’ve blogged on the merits of Warren Buffett’s incredibly successfully investment outlook for the solution seller before [http://salespodder.com/buffett-value-approach/]. In the Money Programme [http://news.bbc.co.uk/2/hi/

[http://fwd.channel5.com/gadget-show/videos/gadget-extra/dominic-littlewoods-tech-buying-tips-2] Now here’s one of the very few tv real-life-show hosts that deserves his position of influence. I’ve seen snatches of Dom Littlewood’s advice on getting good deals and some of it is truly remarkable. Here he crops up for

Re-listening to the source of yesterday’s [http://salespodder.com/animal-quote-bandit] post, with a woman responsible for, among others, a dysfunctional £900m organisation, I noted that there was a terrific 60 seconds where she described how her nickname ofthe terminator came about. She’d sat down with the most senior

As recently as April I blogged [http://salespodder.com/masterchef-feedback-tri-way/] on the vexing issue of how salespeople can deliver criticism. Whether it be Managers with their charges, or account managers to customers that, at a particular juncture, are not “always right”, it can be a process fraught with traps. I

Quality, Service, Price. Choose any two. This is one of the very first truths I learned in my solution sales career. It sweetly encapsulates the complex selling battleground too. Every customer expects all three. Anyone that thinks they are buying the full trio is in for a desperately unpleasant shock