Topic

process

A collection of 182 issues

How Descriptive Praise Unlocks Sustained Sales Success

Through the years I've had quite the interest on Feedback. To such extent I've ran many training sessions on how to harness its power when done right. Which, spoiler alert, is rarely seen. So I was delighted to read a broadsheet end-of-term report of what works in the context of

Success Pie Slices

"Success is not like a pie where if one person gets a slice there is less for everyone else. The miracle of the universe is that it is possible for one person’s success to inspire more success, and then more, creating a cascade that enlarges the pie for everyone.

The Zero Cost Productivity Boost

There's quite the talk in Blighty about the infamous productivity puzzle. Acute as an imminent horror budget seems set to summon the suffocating spectre of socialism. Anti-aspiration, anti-growth, and naturally, anti-Sales. The British 'puzzle', being that productivity is, at best, static. The government's own watchdog says it is falling, with

Turning Off Motor Racing Delta Time Display

He may well be overtaken and not win the title, but how Lando Norris has clawed his way back to the F1 driver championship lead since the Summer with four races left is impressive. After victory in Mexico, two reasons were cited for the turnaround. One being a different front

One Core Thing Sales Campaigns & Military Battlefields Have In Common

"Topography is one of the greatest determinants of conflict" ― Michael Livingston Insight I read from an historian. As part of his thesis that what I learned in school as the One Hundred Years War period of English and French medieval fighting could and claims should be relabelled as 200 years.

The ability to predict the future is the best measure of intelligence

As so this week posted, and retweets, Elon Musk. He's promoting his own AI bot, singling out comparison with a particular competitor. Revealing he's in his own perhaps enemy building phase with said opponent. Still, in one sense, this proposed maxim is rubbish. Reminding me, among many such putdowns, of

How Many Sales Levels of Abstraction Can You Handle at Any One Time?

“One particular talent stands out among the world-class programmers I’ve known—namely, an ability to move effortlessly between different levels of abstraction.” — Donald Knuth — Computer Science (@CompSciFact) March 28, 2025 The concept of multiple levels of abstraction wasn't born through coders. There's long been the thought of stages of

Next Word Leap

In the rarefied air of the AI tech bros, the recent astonishing entry of a Chinese ex-stock-trader predictor turned bot-supreme punctured the bubble. Cheap as chips. As it (almost) turned out. Despite initial bargain basement costing sleights, the achievement of DeepSeek on a comparative shoestring has the current self-appointed sector

Still Results-Obsessed?

Yes yes we don't do gurus I know. Even (especially?) if they've sold 25 million books and counting in 92 languages. And definitely not if they peddle a coaching course. Like the one Robin Sharma or one of his perhaps many factotums was busy plugging in this weekend's Times [sub'n

What Does Best Working with a Corporate Psychopath Share with Optimal Selling?

I've lately seen a coincidental flurry on workplace hazards when dealing with tricky people. From the angry likely being more successful to how narcissism supposedly greases those often murky career wheels. And here's another. Given that roughly one in a hundred people are supposedly psychopaths, that quintet of (similar, save