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What To Do After A £10m Fine For Cold-Calling

…stop cold calling. Their doorstep script was quite something. The Daily Mail revealed [http://www.dailymail.co.uk/news/article-2304817/Revealed-The-cynical-script-energy-giant-salesmen-used-signing-rip-energy-deals-doorstep.html] it in April. [http://www.dailymail.co.uk/news/article-2304817/Revealed-The-cynical-script-energy-giant-salesmen-used-signing-rip-energy-deals-doorstep.html] This is so old school – that is, bad school. If your script sounds like this, you

How To Get Out Of A Selling Rut Like Top Sport Stars

Working away this week I’ve been able to listen to much of the cricket on Test Match Special. The final Ashes Test saw a rare panic selection from England. A worryingly momentum shifting win is now within Aussie’s reach. Ed Smith [http://en.wikipedia.org/wiki/Ed_Smith_

Opportunity Outweighs Scariness

[https://twitter.com/xXx_Belle] [http://instagram.com/xxx_belle] This is the fuzzy telly shot tweeted by an athletics World Champs bronze medallist. Annabelle Lewis carried the baton through the third leg of the women’s 4x100m relay Sunday. She’s on the right of the jubilant quartet. When

Have You Labelled Potential Winners Or Losers

Each time I’ve trailed through an airport bookshop this year it’s been hard to miss the latest tome of uber-psychologist, Daniel Kahneman. Driving around England Friday I was keen to listen to him on Desert Island Discs [http://www.bbc.co.uk/radio4/features/desert-island-discs/castaway/1206225e#b0381l2v]

Poetry Catches The Bus

A post for those with access to BBC iplayer. The Call Centre is five fly-on-the-wall hours inside the modern day workhouse. The third biggest call centre in Swansea, to be precise. Six years ago, the business started with 8 people. Today there’s 700. Quite some growth. It is the

Another Way To Ditch The Tired Pie

You may well know I strive to find and use different ways to present. Data or Message. The work of the leading infographic ‘artists’ got me going. Especially David McCandles. The tired old pie chart often shows up a page or slide as being stuck in the Eighties. Whilst if

Lacoste Have A Sales Process

[https://salespodder.com/content/images/wordpress/2013/08/lacostetop.jpg] Actually, fashion retail giant Lacoste may have a sales process. This week Summer news silly season continues with a story about a New York chap moaning about his town’s cost of living. (As read in Gothamist [http://gothamist.com/

Fundercrat Recommends Seeding Your Non-Disruptive Platform

I tagged this post trendwatch, and then realised I don’t use that tag enough. Anyway, there’s an interesting, if unfortunately rarely inspirational, section on TechCrunch featuring ten minute video interviews; Ask a VC [http://techcrunch.com/video/ask-a-vc/]. I’ve watched almost an hour of this now and

Adopt The Art Of Writing The Perfect Postcard

Driving ’round England on a bedrizzled Summer’s day my radio enlightened me about a survey claiming sending a holiday postcard remained highly popular. One commentator described most postcards received though as unwelcome. Who wants to see “how lucky I am to be here vistas”? So it turns out there’

How Do You Describe How You Make A Living

I was asked in a surgery by a Canadian doctor recently what I did for a living. I chuckled as I realised he expected me to trot out a job title, when in fact I described instead how I helped people. To précis with one example, I feel it’s