salespodder

Suffered a disappointing experience with one of my own customers this morning, especially galling as I’d given them a bit of reciprocal trading.  I arrived at one of their facilities (where they were unaware I was both supplier and customer) and all started well.  Then during my transaction I

I’ve needed to get some repro work for a couple of weeks now.  I’ve put off sorting it out, as it’s not the most glamourous of things on my todo list let’s face it. I fired off a couple of emails to the leading guys my

Here’s a quick excerpt from a study published in the Harvard Business Review (the undisputed Daddy of management journals) about what ‘buyers’ think reps’ biggest mistakes are – the pleasing headline is that having too high a price is the very bottom, just 2% worth! % 26 not following company buying

Watching my fave Newsnight show last night I was reminded of once getting quite frustrated with one particular prospect. They were putting plans in place that should have included my then peddled service, yet tried to cobble together a solution, mistakenly thinking they could do what I offered themselves.  This