crm

Met a fella who ran operations for one of two national regions within a huge £80m turnover motor parts distributor just now called Jack, or as the guys in the telesales room called him, ‘Jacko’.  They’ve been going for donkey’s years, experienced decent growth, and a sea-change in

Here’s yet another tale of crm sublimation, gleaned at a large photocopier reseller in London this morning.  There are five sales teams in the region, with three managers.  The longest-serving of the managers is called Gary.  He’s a bit of a whizz with spreadsheets by the sound of

A wholesale/distributor with 250 telesales agents, and around 40 road-reps, I’ve spoken to about even more sales effectiveness during January are enjoying ahead-of-target sales as the new year gets underway. They’re investing millions with in-house programmers, sister Indian company development, customisation of the leading industry finance software