Topic

trendwatch

A collection of 65 issues

AI Sales Interviewer

Long in the tooth enough to have been around when contacting customer 'service' call centres seemed suddenly to reach agents on another side of the crackly, echoing, muffled world? If so, you know how that ended. If not, how much do you like the auto chatbot as the

That's a Great Idea!

Here's the summation of a senior exec on colleagues that have, it seems, begun to run everything past ChatGPT. No matter the true veracity of their work-related notion, the AI bot response is always "super positive". Even when asked for any downsides, it appears any are

Prompt Selling

Remember when all you'd hear was of prompt engineering? People getting jobs from nowhere on Premier League footballer salaries. Who'd supposedly mastered the art of the super prompt. Hear much about these prompt whisperers today? As this new year dawns from such single plant a veritable

Talent Stacking 26

Can it really be twelve months since this..?! Talent Stack 25There’s been plenty of ‘one-percent’ style doctrines down the years. One outlasting scrutiny, is that it is incredibly tough to be in the top one percent for anything. The fluke of gift, the trick of graft, the lottery of

You Are My Expert In ...

AI Bot whisperers gone quiet, hey. When helping salespeople with a touch of guidance around ChatGPT and its ilk, I've noticed one starting point which, once overlooked, then becomes a staple of their subsequent queries. It's how you start your question. In fact, you begin with

Surely We Better Than AI 1-in-20 Hit-Rate?

"Despite $30-40bn in enterprise investment into Gen[erative]AI, [our] report uncovers a surprising result in that 95pc of organisations are getting zero return" — MIT Researchers, August 2025 This finding - albeit seemingly from a questionably small and opaque sample size - coincidentally landed just as ChatGPT5'

Why Selling Better Than AI Is Vital

I read recently on the thoughts of American economist Tyler Cowen. Author back in 2013 of Average Is Over. Whose premise being AI would hollow out middle-ranking white collar work, with a few precious lucrative roles open at an elite level above, and more lower-paid menial tasks below. I here

Boost Illusion

"Nobody buys efficiency. Ever" So runs advice handed down to each new generation of Enterprise reps. Riffing on the famed prediction of JM Keynes. Namely that due to inexorable technology leaps we should have long since been only required to work a 15-hr week. Feel like that today

Homog'd Selling

I still enjoy running the occasional workshop on idea generation over video calls. It baffles me how making the most of this kind of activity remains so neglected. I guess I'm frustratingly ingrained with the disappointment of missed opportunity. Given the number of organisations I've encountered

Optimism Reminder

I've noticed an uptick in optimistic talk lately. Away from the general counter to 'doomsters and gloomsters' about matters global politik. Focused rather on us, the humble seller. My recent post noting Grand Slam winning sportsman Rory McIlroy's predilection for optimism as a pillar