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Elements To The Perfect Apology

[http://lifehacker.com/the-main-components-of-a-scientifically-perfect-apology-1771054325] I’ve blogged before on how we as salespeople must occasionally apologise. (Including from five years ago here [http://salespodder.com/truly-meaning-sorry/] and there [http://salespodder.com/truly-meaning-sorry/]). Often through no direct fault of what’s under our direct personal control. Delivery slippage. Product malfunction. Servicing

Please Avoid Tesco Deluded Marketing-Driven Management Speak

Tesco. The UK supermarket behemoth. Twenty years of growth spurred on by the drive to surmount established players atop the country’s grocery summit. Then disaster. Fuelled by the hubris of first McLaurin, then Leahy. Marketing number crunchers with seemingly no actual empathy with the paying public. Many commentators are

Do Your Prospects Prefer To Stay Young Or Age Well?

Have you asked them? There’s only ever one true answer; Stay Young. How do I know this? Well, first off there’s Prospect Theory. One of my all-time faves [http://salespodder.com/dont-miss-out-on-prospect-theory/]. Hardly anyone likes the thought of ageing, so to keep youthful in the eyes of others

Treating Your Pitch Like United Nations Boss Application

I’m quite taken with this week’s new UN Sec General selection. Ban Ki-Moon’s successor might have a touch of democracy about them for a change. Rather than being appointed through favour, the eight candidates face a two-hour grilling. Broadcast around the world, live. The 193 representative ambassadors

What Does First-Time Masters Champion Do Next?

Danny Willett. The Yorkshirman thrilled Sunday night with his golfing triumph at Augusta. When landing home today I noted he shared what he’d been seen discussing with Alex Ferguson. As clubhouse celebrations took hold, the peerless Manchester United boss suggested he now try what they’d done in their

Heat Map Five Word Review

So a BBC Arts Correspondent just completed a short run of three 90-minute magazine shows. It seems they’re trying to imagine how a Daily Mail Arts section edited by a first-year St Martin’s College student might sound. Will Gompertz called it his Heat Map. He liked the link

How Is Every Horse In Your Yard

I’m not a punter. Nor do I have much interest in the rather annoyingly termed “sport of kings”. Possibly because unelected nepotist rule continues as one of humanity’s ugliest pockmarks. In the run up to today’s Aintree Grand National I was force-fed an interview with a leading

Meteorite Artistic Value Can Sculpt Your Gem Of A Bid

Auctioneer Christie’s are currently pushing works of art from outer space [http://www.christies.com/features/Meteorites-Works-of-art-from-outer-space-7203-3.aspx] . A fascinating concept, I was further delighted to hear in-house specialist James Hyslop outline how he frames nature’s inter-planetary pre-historic sculptures’ commercial value [http://www.bloomberg.com/news/articles/2016-04-06/

Évoquer Le Prix De La Page 112

The French love their books. I realise this because I learn they have around 2,000 literary prizes. Yet something is rotten in the state of Les Gaulois. It appears they feel new stories ain’t what they used to be. Apparently, they nowadays tend to ‘sag in the middle’

Recollective Sales Amnesia

Corporate amnesia [https://en.wikipedia.org/wiki/Corporate_amnesia] is a topic I see with a burgeoning following so far this year. One comment I was particularly struck by was from a Derbyshire seamstress. She noted that on her clothing production line, it took way longer to unpick the mistakes