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As Easy As PAEI

Between bouts of consultancy in places as diverse as Nigeria and China, a pal of mine lent me a couple of books by his current favourite business guru; Ichak Adizes [http://www.ichakadizes.com/]. That I’d never heard of the fella did irk me somewhat. Especially considering that the

One Working Call Centre Pitch

[https://salespodder.com/content/images/wordpress/2013/08/dwayne-flipchart.jpg] Swansea’s third-largest call centre and its irrepressible [http://www.nevillewilshire.com/] boss has provided the year’s fly-on-the-wall telly hit. Even if The Daily Mail uncoverscorn [http://www.dailymail.co.uk/news/article-2344122/225-000-fine-TV-centre-harassed-householders-thousands-nuisance-phone-calls.html] . The pic above is

Commission Pre-Spent Picture

A quick note from the Beeb’s gripping documentary on a Welsh call centre. When running a ‘masterclass’ training session, Manager Dwayne [http://www.bbc.co.uk/programmes/p018vlpy/profiles/dwayne-batchelor] pushes his charges to have a visual in front of them about what they’d spend their commission on.

If Even The Best Commentator Has An Ever-Present 'Musts' List...

Yes, another ‘sport and selling’ post inspired by the wonder that is cricket. If the five-day battles leave you cold, relax, it’ll likely be the last for a while. The Ashes Summer has just ended with England victorious. Over the bank holiday weekend, the final Test suffered long rain

Newsbar Pie Alternative

[https://salespodder.com/content/images/wordpress/2013/08/syria-anti-aircraft.jpg] [/content/images/wordpress/2013/08/syrian-food-medicine.jpg] With rolling news on in the kitchen background tonight, I caught various supposed luminaries state what should happen after chemical warfare emerged in Syria. The HD channels have for a while maxed out

Assess Your Nuclear Events

[http://en.wikipedia.org/wiki/International_Nuclear_Event_Scale] 300 tons of contaminated water this week leaked [http://www.nytimes.com/2013/08/21/world/asia/300-tons-of-contaminated-water-leak-from-japanese-nuclear-plant.html?_r=0] from Japan’s Fukushima nuclear power plant. Worried news coverage revealed it as reaching the third level on the seven-step

What To Do After A £10m Fine For Cold-Calling

…stop cold calling. Their doorstep script was quite something. The Daily Mail revealed [http://www.dailymail.co.uk/news/article-2304817/Revealed-The-cynical-script-energy-giant-salesmen-used-signing-rip-energy-deals-doorstep.html] it in April. [http://www.dailymail.co.uk/news/article-2304817/Revealed-The-cynical-script-energy-giant-salesmen-used-signing-rip-energy-deals-doorstep.html] This is so old school – that is, bad school. If your script sounds like this, you

How To Get Out Of A Selling Rut Like Top Sport Stars

Working away this week I’ve been able to listen to much of the cricket on Test Match Special. The final Ashes Test saw a rare panic selection from England. A worryingly momentum shifting win is now within Aussie’s reach. Ed Smith [http://en.wikipedia.org/wiki/Ed_Smith_

Opportunity Outweighs Scariness

[https://twitter.com/xXx_Belle] [http://instagram.com/xxx_belle] This is the fuzzy telly shot tweeted by an athletics World Champs bronze medallist. Annabelle Lewis carried the baton through the third leg of the women’s 4x100m relay Sunday. She’s on the right of the jubilant quartet. When

Have You Labelled Potential Winners Or Losers

Each time I’ve trailed through an airport bookshop this year it’s been hard to miss the latest tome of uber-psychologist, Daniel Kahneman. Driving around England Friday I was keen to listen to him on Desert Island Discs [http://www.bbc.co.uk/radio4/features/desert-island-discs/castaway/1206225e#b0381l2v]