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Sales Admin & Parkinson's Law

I met a paper-selling pal of mine for a cheeky pint or two the other night, and we got to talking about the devils of sales admin. One particular gripe was that he’d been given an extra remit (frighteningly close to a marketing role) to work out how to

Lengthen Shorter Days

I rib a pal of mine that he’s a painter and decorator. Not that there’s anything wrong with such a noble profession, it’s just that for the money spent on his education he feels he should be looked up to, not upon. Still, found a useful guide

Why Wouldn't It Work?

I was reminded earlier today about a meeting I had with a brief IT chief at a FTSE100 company. The poor fella had the misfortune to arrive immedaitely prior to a tumultuous takeover so didn’t stay long. Anyway, I needed the requisite number of ‘signatures’ including his, so met

Who's Got Your Attention?

Less than three hours drive hugging the coast East out of Rio lies the delightful tourist area of Buzios (don’t pronounce the ‘i’). There are 23 beaches, unspoilt marinas where the local fisherman will fry up the most divine caught-that-morning fish (Chovo & Desugo I think were the names

Brilliant Recovery From Failure

Spending a lot of time in airports recently, I got chatting to a couple that had the usually catastrophic experience of losing their holiday luggage. Yet rather than the typical “never fly with such-and-such again” (usually the woeful BA naturally) they sang the praises of their airline, Air France. Flying

Win-Lose Haggling

Back from a week without internet, a touch of surfing over a coffee just revealed a delightful article on how to make the credit crunch prefaced recession work for you on your personal spend. It’s all about haggling [http://www.telegraph.co.uk/finance/personalfinance/consumertips/3377202/Haggle-your-way-to-a-bargain.html]

Healthy 5-a-Day

Those battling to prevent an obesity epidemic currently promote the virtues of having 5 portions of fruit and veg each and every day. The results are self-evidently staggering for your overall health and Body Mass Index should you keep to just such a routine. Inspired by this dramatically positive impact,

Where's Your Local?

I spend a fair amount of my time helping sales people make the most of their latest new product. There’s no doubt that technological advances such as the immediacy of and permanent connection to email is contributing towards making us intolerant of patience. Where once it would be quite

Avoiding Torrid Times

I had a long chat the other day with a fella that ran a dozen reps in the field. The team were smilingly talked of as ‘long in the tooth’. This time last year, he finally opted (using his words) to switch from manually kept sales records to an electronic

A 1 in 7 Cross-Sell

I found myself in the bedlam that is Hamleys Regent St toy store on a half-term Saturday. Battling my way through to the tills, I plonked my fancy dress party accessories for that evening on the counter with a sense of relief. The bill came to £32.98. Only half