Ouch. The Beeb film can dramas that bomb. Coldplay can release a rubbish single. Phil Taylor can throw dodgy arrows. Apple can make a product no-one buys. Hey, even Obama can mis-read his autocue. So we all come a cropper every now and then, but even so, I was beside myself that I made a schoolboy error the other day. I’ll paraphrase the (fairly informal) conversations:
Someone I’ve known a long time told me that another person whom they knew very well, but I did not, ‘really needs solution x’.
After an enjoyable amount of front talk with this third person, I ventured that their friend had told me that she ‘really needed solution x’.
What followed set me back almost irreversibly.
“That’s not right … I’m shocked they told you that … ”
Instead of climbing the ladder, I slid rapidly down the snake. I’d committed so many sales crimes here. And I acknowledged six immediately.
- discipline dropping during an informal chat
- not discussing things that cause the problem first
- no value of solution sought, let alone verified
- expecting to be able to take a short-cut
- one man’s need is another man’s irrelevance
- not establishing difference between what might be desirable and essential
Knuckles rapped, lesson learned, move on and remind myself ‘don’t ever do that again’.