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Weekday Effect

[http://news.sky.com/story/1096723/death-likelier-due-to-weekend-hospital-care] Well, the second time in a fortnight (see also,Never Events [http://salespodder.com/never-events/]) my Sales brain has been inspired by possibly the world’s most welcomed (only because it is perceived as ‘free’), yet frustratingly dysfunctional organisation (because there’s precious

Jurgen Klopp Champion Rise

Not since the young Mourinho has such a breath of fresh air blown through football management. Okay, so the team Jurgen Klopp manages, Borussia Dortmund, got turned over at Wembley in Saturday’s enthralling Champions League final. A crushing last minute Bayern killer denied his team. Man-for-man the Munich superstars

Pink Walled Disco Bedroom

Here’s a typical bank holiday post. I’ve got some admiration for the ad department of paint maker Dulux. The trademark dog is, and always has been, rubbish. Yet their recent run of ads have all been terrific. This being the latest 60 seconds of fun. I was at

Automated Call Handling Claptrap

I take back what I’ve long said about IT Managers. Well, maybe not all of it. In any case, here’s one that has thankfully confounded much of his brethren and done something profoundly useful and customer-facing. Website pleasepress1 [http://www.pleasepress1.com/] has gathered much positive media this

Star Trek Computer Captain's Log

The Star Trek Computer is the latest novelty on view at Google’s annual conference this May. You’ll have undoubtedly wondered why or how, each time you start to tap a query into their search box, a list of options fills the drop-down as you type. Hoping to nail

Matching Attire

There are an astonishing ten million lapsed gym members in Britain. The industry appear desperate to reconnect with them. I know that because I heard founder [http://www.startups.co.uk/payasugym-com-jamie-ward_1.html] of pay-as-u-gym [http://www.payasugym.com/] Jamie Ward say so this weekend on BBC’s generally

Never Events

[https://www.gov.uk/government/publications/the-never-events-list-for-2012-13] In Britain’s National Health Service, this is the name for mistakes that should never happen. (Only the NHS would have a logo for this, by the way.) There’s been 762 [http://www.bbc.co.uk/news/health-22366147] over past four years.

Talent Crunch Asia Style

Via CNBC, I learn that although Asia is the place for growth, there’s a ‘talent crunch’. And the Number One talent gap? Salespeople. There’s an annual survey in this regard by personnel providers Manpower. They also interviewed the head of ERP firm SAP Asia, Steve Watts [video.cnbc.

Genetics Schmenetics

[https://salespodder.com/content/images/wordpress/2013/05/hbr-April-2013-on-selling-genes.jpg] This kind of rubbish really winds me up. There I was, reading a Harvard Business Review bought between flights. Suddenly I got all excited. They were writing on Sales. Then I read the piece. All one hundred words [http://hbr.

Spend Money Profitably

Here’s a delightful phrase I heard on Thursday. Parliament’s Public Accounts Committee were giving a VP of Google UK, Matt Brittin, a grilling [http://www.guardian.co.uk/technology/2013/may/16/google-denies-disguise-operates-tax] . Nasty Google. They pay virtually no corporation tax in Britain. Perfectly legally, they perform all