Black Hole Event Horizon Escape Velocity

Do we non-astronomers know what any of that title means?
Lately, I've suffered frustration in how 'black hole' becomes a label applied to anything resembling simply a big hole.
This is inaccurate. Yet such irritating metaphor persists.
You don't have to be a physicist to be a pedant on this.
Yes, a black hole out in space may well be a big one. Yet its defining feature is surely not size. It is that nothing escapes it. Not even light.
In this modernish 'literally' form, it's less a hole, more a lacuna. Where there's a gap. Something is missing. Suggesting attention to bridge or fix it.
Which is where an amazing image as captured by the Spitzer telescope can come in handy.
Above, I've refashioned the pic in my Video Calls That Sell colours. Suitable to introduce both a sales metaphor for buyers on a pitch and internal deck for team message alike.
You can evoke any 'black hole' of a shortfall. Then delve into what might be struggling to escape from their situation.
Profits. Results. Ambition.
Then may we have moved to be unbounded by said black hole as it collapses in on itself and create new worlds afresh.