SCARF To Keep Buyer Chills At Bay
The acronym SCARF Dan Rock created from the five ‘key social domains that are
either rewarding or threatening for us’ which tend to drive behaviour. Namely;
> Status Certainty Autonomy Relatedness Fairness.
He explains his model as originally published by Booz & Company, in the PWC
journal, s+b [https://www.strategy-business.