quirky

I blog a lot about what drives achievers in sport. One regular trait is that they concentrate on process first. Glory follows as a consequence. I saw an allied piece of thinking from an interview with the boss of American TV corporation CBS. Piers Morgan [en.wikipedia.org/wiki/Piers_

The decidedly dodgy exploits of the wheeler-dealer, ducker and diver, Arthur Daley influenced a long generation of people from the late 70s for a decade in Blighty. London’s ‘gentlemen geezer’ encountered weekly scrapes from engaging in business arrangements typically founded in legally grey areas, such as whether certain items

The blogosphere is currently twisting its knickers over the legitimacy and consequences of Google’s apparently imminent $250m purchase of Twitter. Whichever way you look at it, Twitter is a remarkable web 2.0 phenomenon. I’ve been in a room of highly intelligent businesspeople who reached levels of hysteria

I witnessed a fascinating exchange when in a Putney juicer about to watch my nags fail in the Grand National.  Given its close proximity to Fulham’s ground, their opponent’s fans in the day’s late kick-off had also decided to catch the race. It wasn’t long before

I’ve blogged before on what political pollsters think sways voters.  Previously I noted that they reckoned people only care about what will be done for them in the future.  Last night, I heard a potentially contrary view from Frank Luntz [http://en.wikipedia.org/wiki/Frank_Luntz]. In the

Something called GhostNet made the headlines over the weekend.  Cyber-snooping by paranoid governments that disgracefully obsess about controlling individual thought and freedom is nothing new.  East West North South.  They’ve all been at it.  Yet the current wave emanating Sino-side is worryingly sinister. It’s all about information.  Knowledge

Had an enjoyable chat with a pal of mine that “creates new space” for retailers where we joked about how one main project manager would frequently interrupt people and bark: “True, False or Don’t Know?” If waffling ensued (and it invariably does apparently) he’d merely repeat his order.

During an informal discussion with one of my customers, the often thorny issue cropped up of how goodwill and momentum can sometimes ebb, despite the best intentions, slipping through the cracks between salesperson and deliverer. I mentioned Welcome Packs as one way of lengthening any honeymoon period. I instantly recalled