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When Customers Eat Up Your Journey

[https://salespodder.com/content/images/wordpress/2015/04/krispykremejourney-appled.jpg] Donuts. Very bad for you. But how can you resist? I find myself often drawn to London’s Crosstown [https://instagram.com/crosstowndoughnuts/]. Best not start on Duck and Waffle [https://instagram.com/duckandwaffle/]‘s incredible ox cheek doughnut. As

When Do Prospects Make Money

For many, mainly tech-related, solution sells, the buyer nowadays starts to gain from the moment they receive delivery. In ye olde days, the huge Day One costs meant long and often arduous justification debates. Using internal rates of return graphs and discounted cash flow tables. Hoping to prove the time

Video Call Lab

A recent call to form your Sales Labs Unit brought to mind the absence of genuinely effective best-practice driving initiatives I observe in our sector. Technology alone is not the answer, people. Anyways. There’s a new area in town that suffers through this neglect. I remain flabbergasted at how

What International Natural Resource Are You?

At a recent London summit, awash with a staggering twenty trillion dollars worth of potential spenders; > Boris Johnson pledged to turn the UK into the “Qatar of hydrogen” – riffing on his previous vow for it to be the “Saudi Arabia of wind” as it shifts from fossil fuels to

Viral Interference

> “a phenomenon for which a cell infected by a virus becomes resistant toward a second outcoming infection by a superinfectant virus” That’s the first result returned for the phrase ‘viral interference’ the day of blogging here. Aka ‘superinfection resistance’ it’s a concept gaining coverage. As right now

Bucking The Deeply Concerning Salesbot

[https://www.telegraph.co.uk/news/2021/09/16/will-speaking-chatbot-help-sort-consumer-complaints-computer/] A UK ‘consumer champion’ survey [sub’n req’d [https://www.telegraph.co.uk/news/2021/09/16/will-speaking-chatbot-help-sort-consumer-complaints-computer/] ] uncovered the misjudged rise of the retail ‘chatbot’. Store chains mistakenly thinking such auto-tech is the new ‘customer service’. Yet buyer

Real World Brutalism

Britain’s Brutalist buildings flagbearer, Owen Luder, died recently aged 93. Obituaries focused on the generally reviled over-powering concrete monstrosities the architect imposed on townscapes across the land. For all their ribbon-cutting day glamour of the future, they certainly did not age well. Consigning him to membership of The Rubble

Toe-Tapping Deal-Signing Algorithms

No algorithm is omniscient. You don’t need to be a fan of dystopian near-future sci-fi to know this. To slavishly follow the diktats of an algorithm can often mean missing out on a genuine moment of game- (& life-?) changing opportunity. Here’s 2021 autobiographical musing of an 81yo

3 Public Speaking Cures From A Mind Coach

note the difference lighting can give you on your video call; (L) as presented, (R) brightened post-broadcast with filter (& feel the perils of a high-back ‘exec’ chair…) -------------------------------------------------------------------------------- You do worry when someone describes themselves as a mind coach, don’t you. Don MacPherson was talking all things ‘monkey

Tell-Tale Investment Scam Sign & Your Pitch

[https://www.telegraph.co.uk/money/consumer-affairs/midlifers-have-become-sitting-ducks-fraudsters/] As the piece these bullets above are from then caveats; “Not all of these tips work for all investment scams”. Before detailing ever more worrying developments by such despicable, cunning criminals. Let’s go beyond the typical, ‘if it sounds too good