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Are You More Than A Salesperson?

[https://salespodder.com/content/images/wordpress/2012/01/groupon-sa-ad.jpg] Groupon. The scourge of the growing small business. Even bigger bullies than Google, apparently. This was a competition-cum-recruitment ad for selling staff they placed last weekend in a Capetonian paper I read. These self-styled “innovators in collective buying”, they wonder

Deeds Must Match Words

Over the festive season I had a traumatic experience at an eaterie. It was compounded by the fact that I regularly use the place. And now I will not. And I’ve told countless people to avoid them since too. They have lost crate loads of cash as a result.

Check Solution Belief

[http://www.inc.com/sales] Small business information for the entrepreneur. That’s how America’s Inc. pitches itself. They have a section devoted to sales [http://www.inc.com/sales]. Unfortunately, it leans towards the kind of vagueisms that the rest of its articles steadfastly avoid. Rather than hear

Testimonial Structure

[http://www.bcg.com] Consulting behemoth BCG offer up testimonials on their website. They are unfortunately shorn of any real punch or memorability. Nevertheless, the structure they employ piqued my interest. When I regale glowing references, I like to lather the full story on nice and thick. The crises, the

Come Pitch With Me

[http://www.channel4.com/programmes/come-dine-with-me] Cook-off reality show Come Dine With Me is not only voyeuristically addictive, it also has the best voiceover on telly. With a flavour now available in just about every corner of the globe [http://en.wikipedia.org/wiki/Come_Dine_With_Me#International_versions]

Roger's Thoughts

Here’s a gem of a webpage I came across quite by accident. I know salespeople like to add the occasional killer quote to their presentations, but where do you find such nuggets? Well, here’s a chap [http://www.rogerdarlington.me.uk/Thoughts.html] that’s been writing up

You'll Hate This

A swift spin through presentation tips I found during casual surfing. This time worth a read and courtesy of a Fast Company piece [http://www.fastcompany.com/article/if-they-feel-they-birthed-it-they-can-t-kill-it-and-11-more-ways-to-sell-ideas] by a chap called Sam Harrison [http://www.zingzone.com/]. Tantalisingly entitledAbracadabra Moments, the Opening Line You Should Never Use, and

Brainsteering

[https://www.mckinseyquarterly.com/Seven_steps_to_better_brainstorming_2767] Salespeople don’t often get to brainstorm. Marketing like to think they have the monopoly on being creative, right? Whenever those in sales sit in a room for a couple of hours to come up with ideas, it is usually

Value Demand vs Failure Demand

Familiar with systems thinking? What’s the worse waste of a salesperson’s time? There are traditionally two sources of extreme wastefulness: Coming second on a deal. Post-sale customer service fire-fighting. They’ve been stand-out traumas for aeons. Nowadays a third nudges these. Latter-day technological capability has seen compiling irrelevant

Revealing Proust Questions

When sitting next to a salesperson when they meet their prospect, I’ve long since realised the value of keeping stumm. One rare exception to this policy is when you sense they’ve run off course. Specifically, when you hear a list of endless, machine gun fire, ‘situation’ questions. They’