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Have You Labelled Potential Winners Or Losers

Each time I’ve trailed through an airport bookshop this year it’s been hard to miss the latest tome of uber-psychologist, Daniel Kahneman. Driving around England Friday I was keen to listen to him on Desert Island Discs [http://www.bbc.co.uk/radio4/features/desert-island-discs/castaway/1206225e#b0381l2v]

Poetry Catches The Bus

A post for those with access to BBC iplayer. The Call Centre is five fly-on-the-wall hours inside the modern day workhouse. The third biggest call centre in Swansea, to be precise. Six years ago, the business started with 8 people. Today there’s 700. Quite some growth. It is the

Another Way To Ditch The Tired Pie

You may well know I strive to find and use different ways to present. Data or Message. The work of the leading infographic ‘artists’ got me going. Especially David McCandles. The tired old pie chart often shows up a page or slide as being stuck in the Eighties. Whilst if

Lacoste Have A Sales Process

[https://salespodder.com/content/images/wordpress/2013/08/lacostetop.jpg] Actually, fashion retail giant Lacoste may have a sales process. This week Summer news silly season continues with a story about a New York chap moaning about his town’s cost of living. (As read in Gothamist [http://gothamist.com/

Fundercrat Recommends Seeding Your Non-Disruptive Platform

I tagged this post trendwatch, and then realised I don’t use that tag enough. Anyway, there’s an interesting, if unfortunately rarely inspirational, section on TechCrunch featuring ten minute video interviews; Ask a VC [http://techcrunch.com/video/ask-a-vc/]. I’ve watched almost an hour of this now and

Adopt The Art Of Writing The Perfect Postcard

Driving ’round England on a bedrizzled Summer’s day my radio enlightened me about a survey claiming sending a holiday postcard remained highly popular. One commentator described most postcards received though as unwelcome. Who wants to see “how lucky I am to be here vistas”? So it turns out there’

How Do You Describe How You Make A Living

I was asked in a surgery by a Canadian doctor recently what I did for a living. I chuckled as I realised he expected me to trot out a job title, when in fact I described instead how I helped people. To précis with one example, I feel it’s

If Someone Tells You It'll Never Fly...

On a talk radio show Monday I caught a discussion on the merits or otherwise of a particular piece of technology. It was the world’s first [http://www.bbc.co.uk/news/science-environment-22885969] lab-grown meat. To be cooked and eaten as a burger patty later that day, live in

Be Wary If You 'Follow The Coin' And Other Lessons From Beating Aussies

I do enjoy my sport & selling posts. Especially when finding inspiration from my beloved cricket. If you don’t share my passion for cricket or have no idea what the sport means, feel free to skip the next 700 words! The Ashes are in full swing. England at home

Weed Out Debilitating Self-Deprecating

Gerald Ratner has done a few media rounds lately in his native England. If you don’t know him, his business story is incredible. For a start, a gaffe whereby you unwittingly ruin your own business, typically by a public utterance that alienates your entire customer base, is now known