Change Success A mate came ’round last night to sample some cheeky Islay malt. We were due to pop out to a nearby juicer, but I’m not ashamed to say I’m a little smitten with Mary Portas (no, not in that way, I’m not her ‘type’!), so insisted we
Buyer Pen-Top Trickery Last night I shared a thoroughly enjoyable evening with a friend involved in a project to train up 15,000 buyers in the National Health Service in the dark arts of negotiation. When I asked him what his favourite techniques were, I’m sorry to report that he had a
Measuring Success I’ve been forever refining my standard initial proposal format. Over the years it’s become shorter, punchier, ever-more written from the client perspective and, well, downright sexier. There’s always been a section entitled Return On Investment, or something similarly professional sounding. Then a delightful thing happened the other
Round The Room I fondly recall mentoring a cubrep in the late-90s. I’m delighted to report his progress has been suitably stellar, currently residing in New York selling BI solutions on three continents. I went along with him to a widget box-shifter in the Midlands once ostensibly to say nothing. My aim
Binary Beasts Yesterday I facilitated a thoroughly engaging solution sales workshop. The intent was to introduce a twelve-strong team to what entering this arena entails, given their historical emphasis on relationship and product orientated selling. The live projects this $40m team worked through typically shared around a dozen key players, long cycles
Evolving New Products I came across a summary written by author Rosabeth Moss Kanter (first known to me for Change Masters and When Giants Learn To Dance) after her then latest insights on innovation earlier in the decade, “Evolve!” Although I do hold an interest in the subject matter generally, this summary struck
When Small Amounts Outweigh The Large London’s Daily Telegraph stole an incredible march on its rivals by publishing the expense claims [http://www.telegraph.co.uk/news/newstopics/mps-expenses/] of UK MPs. Whatever your moral or political stance on whether the elected representatives are underpaid and overworked or cosseted fraudsters, you cannot deny that three
Corrective Repetition Presentation skills training is a rare privilege in the career of a rep. I myself had a solitary half-day course in some central Birmingham hotel given as part of a national roadshow by a national training company. And the truth about their views are that they added for me practically
Cold Calling Valid Business Reason (VBR) Flicking through Miller-Heiman’s online resources, a pdf entitled Phone Prospecting Strategies To Get Your Foot In The Door naturally caught my eye. The meat was on a single page, which is always a winner, although not so good were the accompanying cover and back sheets. They’re superfluous and
Double-Bubble Barter How desperate for you is your prospect? It’s an interesting question because the more they need what you offer, the swifter you should be able to close and, even better, the less you will be required to discount which, in these credit crunch recession times, could define your year.