Change Agent's 5 Cs of Change
[https://salespodder.com/content/images/wordpress/2013/10/mpumi-the-change-agent.jpg]
I heard a fascinating first-hand account of how an entire, mature and
change-averse industry got to accept a change. You can’t help but like his
t-shirt above (despite my blurry long-distance pic from the event
[longtableproject.com]).
An Eastern