There’s a big story in the banking sector this week all about sales. Specifically, “serious failings [http://www.ft.com/intl/cms/s/0/5c944f8e-6249-11e3-bba5-00144feabdc0.html#axzz2nA7szYXp] ” in sales practices. These have led to more multi-million fines and a further plummeting of the industry’s reputation and public standing.