Until the past few months, Estate Agents regularly topped polls seeking to shame the ‘most hated profession’.  Then bankers came along.  Here’s a reminder as to how those old poll findings came about. I’ve a friend renting a flat out in London.  Against his better judgement, he decided

So the IMF made news yesterday for doubling its relief provision to poor countries during this recession from its “exogenous shock” fund.  Not normally much of sales worthiness to report there, although it’s certainly not an everyday phrase and consequently alerts the ear. My memory of what that actually

I read an article in a strategic management mag [http://www.strategy-business.com/press/16635507/18637] from a few years back with timeless resonance for salespeople.  It discusses ten books that unmask story-telling as a definitively powerful tool in persuasion.  It must have been a buzz-topic of the time, as

I experienced a pleasant surprise the other night; excellent service in a London gastropub.  Over the past few years, the usual antipodean supply of waitrons and bartenders has been supplanted by eastern Europeans who, whilst laudably keen, are suffering inevitable confusion from not fully understanding colloquial, real-time English and accompanying

I met up with a friend having his pad renovated by an impressively diligent Polish team. He was chuffed that, as a freebie, they’d offer to do an extra day’s work to help him finish the final painting touch-ups. I wondered how this could be, and he shared

Ouch. The Beeb film can dramas that bomb.  Coldplay can release a rubbish single.  Phil Taylor can throw dodgy arrows.  Apple can make a product no-one buys.  Hey, even Obama can mis-read his autocue.  So we all come a cropper every now and then, but even so, I was beside